Vesa-heikki
8/10
Finland 🇫🇮
Great place to relax with all inclusive, but some room for improvement.
Pros: All inclusive is a little bit expensive, but meals, snacks, drinks and waterpark in this hotel are high quality. Location in Platanias is good with plenty of shopping, entertaiment for kids and good beach nearby. Small playground was better than expected and in good condition. The gym was pretty modern and well equipped.
Cons: The large pool should be cleaned better, for the entire duration of our stay a green algae stripe circulated the wall of the pool just above water surface. Most likely it is somekind of material issue of the pool tiles reacting with water surface, but it did not look nice. In October all of the pools and waterpark water temperature was a bit too cool, hotel of this level could consider using solar heating to extend the season. The bar could use more staff at peak hours and rearranging the bar might make operation much smoother.
Tania
9/10
Chile 🇨🇱
All good!
Pros: Nice variety of good quality food, very kind staff, big pool, comfortable pillows, clean facilities, enough entertainment for adults and children, good gym and excellent location. AC working properly.
Cons: The shower needs some maintenance, as a lot of water was leaking out of it. There were a lot of empty cups in the sunbeds area in the afternoon, but I would say this is a lack of hygiene and respect from some guests rather than a hotel issue.
Tzamil
10/10
Greece 🇬🇷
Pros: Very polite and especially Mrs Ioanna at the reception.
Raquel
8/10
Spain 🇪🇸
Great location near beach and restaurants, but sunbeds always reserved
Pros: excellent location, close to restaurants and just a short walk from the beach. The buffet is nice and has a great selection of food
Cons: It is almost impossible to get a sunbed by the pool. From early in the morning, they are already reserved with towels, even though this practice is supposed to be prohibited.
Krarin
10/10
Sweden 🇸🇪
Great upgrade!
Pros: We got upgraded to a seaview apartment at Porto Platanias Beach (sister hotel just across the road). It was calm and really nice, with a beautiful view. The upgrade made our stay exceed our expectations by far! The kids were happy - they played in the waterpark and drank virgin mojitos all day long. No cues at the water park and fun slides. The buffet included in the all inclusive package was okay - it met our expectations (which were quite low). The buffet restaurant was calm and had a nice view, especially the second floor.
Cons: Everything was great, just some small notes. - There were too few sunbeds by the pools. - Complicated system for ordering drinks at the buffet - no menus and not clear what was included in the all inclusive package. - The kids wanted to know if there were slushies included in the all inclusive package, so I sent a message to ask about a month before our stay. The answer was \
Ville
10/10
Finland 🇫🇮
Great location, clean and well kept hotel!
Pros: Great location! We even got a room with a very nice sea view. Room was very clean and functional. Large parking space available for hotel guests.
Cons: Beds were too soft, of course a matter of taste.
Sanna
9/10
Finland 🇫🇮
Pros: Great place to stay as an all inclusive quest. Water park and gym were better than expected. Good food, friendly staff and tidy place.
Cons: Sun beds around main pool were always taken (people left their towels and went to breakfast).
Tiago
8/10
Switzerland 🇨🇭
Pros: The quality of the room and resort, the friendliness of the staff and the food
Cons: I was harassed by two guests and after informing the reception the only answer was that they knew it and the guest would be leaving the next day. For a couple of days I was feeling insecure. The communication between the reception and the security guard seemed not to have been done before my second attempt to make a reclaim.
Randle
10/10
Ireland 🇮🇪
Relaxing and fun.
Pros: Very clean. All staff very helpful and friendly. Fantastic location.
Cons: I have no complaints
Carol
9/10
Ireland 🇮🇪
Beautiful place xx
Pros: It was clean, staff were very friendly and helpful